NAVIGATION

Privacy – Australia, NZ and rest of the world

Dataphoria Pty Ltd APP Privacy Policy and Privacy related request form:

Dataphoria take privacy seriously and use best practices to comply with the Australian Privacy Principles (APPs), which form the basis of the Privacy Act 1988, the Privacy Amendment (Private Sector) Act 2000 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012, in all of our business activities.

Dataphoria also look to ensure that Dataphoria, our clients and our suppliers are not in breach of the SPAM Act 2003 or the Do Not Call Register in all related activities.

An individual may request to see a copy of the personal data held by Dataphoria by providing their details to us via email (info@dataphoria.com.au) or telephone +61 2 8355 6644 or via our contact form on this page.

An individual may also request at any time to seek the correction of their personal data or suppression of their data from further marketing activities.

An individual may also make a complaint to Dataphoria if it is believed that Dataphoria or a related client / supplier is not complying with:

  • The APPs
  • SPAM Act
  • Do Not Call Register
  • Any related advertising guidelines set forth by a related body

Dataphoria will then respond within a reasonable period of time to notify the individual of how we will look to assist with the request and of any additional information that may be required to carry out the request.

Should such a request be made, it may not be possible for Dataphoria to assist with the request where the individual does not provide the following details, to enable a confident match to the related database:

  • The company that contacted them (as in the sender of the marketing communication – without this, we will be unable to match back your details to the related source)
  • First Name
  • Surname
  • In what form the individual would like Dataphoria to communicate with them regarding the matter (telephone / email are of preference)
  • Business name (if applicable to the communication in question)
  • Address (if a letter was sent)
  • Telephone number (if a telephone call was made to a number owned by the individual)
  • Email address (if an email was sent to an email address owned by the individual)

This matching process will be performed within a reasonable period of time and may require the assistance of the related data providers, with which we would need to share the personal information for the related purpose.

Dataphoria are unable in many cases to provide individuals with the option of engaging with us without using their name or under a pseudonym, as it is normally necessary to collect personal data in order to alter or suppress the related personal information, or to respond to a related complaint. General advice and feedback, however, may be available in these instances.

Should you wish to complete the form below, please enter the details into each field, stating “N/A,” where not applicable.

    Subject

    The company that contacted you (as in the sender of the marketing communication - without this, we will be unable to match back your details to the related source)

    First name (required where suppression / details of the source of a marketing communication is requested)

    Surname (required where suppression / details of the source of a marketing communication is requested)

    In what form you would like Dataphoria to communicate with you regarding the matter and your contact details (telephone / email are of preference, where possible)

    Business name (if applicable to the communication in question)

    Address (if the matter relates to a letter sent to you)

    Your email (if the matter relates to an email sent to you)

    Your telephone number (if the matter relates to an call made to you)

    Your message (please state how we can assist you here)

    Would you like your details suppressed from a marketing list?
    YesNo

    Dataphoria data collection statement

    Dataphoria is a list brokerage and data strategy organisation, meaning that we assist our clients by building and/or sourcing marketing solutions from a range of suppliers and websites we may run, to enable the growth of their businesses.

    Data solutions may include:

    • Direct Marketing data list brokerage (which includes the receipt and on-selling of personal information), sourced from compliant third party data owners / list managers that have collected prospected data, for example: compiled data / survey-based data / transactional data
    • Online lead generated data from websites / affiliates solutions / social media
    • SPAM Complaint email broadcasting, in partnership with related suppliers
    • Data enhancement, profiling and segmentation of prospect data (meaning data relating to individuals / businesses with which the related client does not yet have a relationship) / clients’ customer data

    Dataphoria take reasonable steps to ensure that the personal data we collect is accurate, up-to-date and complete, within the constraints of the direct marketing data landscape.

    Data storage and retention:

    Dataphoria take reasonable steps to protect the personal data we collect from misuse, interference and loss and to protect it from unauthorised access, modification or disclosure.  All data is encrypted at rest and physical and digital access is heavily restricted.  Data is held on our local servers and within the servers of carefully selected 3rd party cloud-based data solution providers, where required, some of which may be hosted overseas.

    Data collected from third-parties is stored until such time that it is no longer reasonably required.  As individuals may contact Dataphoria to request suppression from our databases and those of our related suppliers, the data retention period is more than 1 year. This allows for suppressions to occur when a related request is made. It also enables us to help our clients to restrict the frequency with which they contact individuals regarding their services.  When Dataphoria no longer require data stored, we take reasonable steps to ensure that we destroy or de-identify the data.

    Data collected from membership websites we run is stored until such time that it is no longer reasonably required.  As membership of our sites is perpetual and members may contact Dataphoria Pty Ltd to request suppression from our marketing communications and those of our partners and their agencies, this time period may be substantial. This allows for suppressions to occur when a related request is made. It also enables us to help our clients to restrict the frequency with which they contact individuals regarding their services.

    The data we collect& disclose:

    Data collected and held may include, from time-to-time, both personal (e.g. name, address, date of birth, income, telephone number, email address, interests pertaining to offers or types of products or services / charitable causes), and sensitive information (e.g. information in relation to a health problem, where we are assisting you and a health provider to establish whether an introduction might be mutually beneficial), where the data is reasonably required to carry out our activities and where the data has been provided to us in such a way that the provider has warranted that they have not breached the Privacy Act 1998 (Cth) or the APPs in collecting or passing on the information.

    Where data is received through this website, it will be used in relation to the purpose for which it was provided only, which may relate to:

    • The provision of further information relating to our services
    • A request to be suppressed from a Dataphoria database / from the database of one of our suppliers. Where this occurs, the data may be shared with the related supplier for the purposes of matching back to their data sources and any related original data sources.  In some cases, it is not practical to remove the data, as flagging a record for suppression will make it more viable to enable the related supplier to avoid outputting the related details, should they later be presented to them in another format / from another source

    Data is only disclosed by Dataphoria to third parties where they have a valid reason for receiving the data, which may include:

    • Receiving data for marketing purposes, where the provision is not in breach of the Privacy Act 1988 (Cth) of the Australian Privacy Principles
    • Receiving data to build a solution for the related client
    • A request from an individual to suppress their details.  Dataphoria endeavour to take reasonable steps with each related entity, to ensure that data will be used for the purposes that it was provided.

    Based on some of the activities carried out by Dataphoria and our clients, Dataphoria may from time-to-time disclose, store and transfer personal data to a party that is overseas, where it is reasonably required for the related purpose.

    The locations in which these recipients are located may include New Zealand, Europe, America, The United Kingdom, Singapore, Hong Kong, Japan, China, Dubai and other countries, where this is required. Dataphoria take reasonable steps to ensure the related overseas entities do not breach the APPs.

    Dataphoria have taken reasonable steps to implement practices, procedures and systems relating to our functions and activities that will help to ensure that Dataphoria, our suppliers and our clients comply with all Privacy and related Acts and that we will be able to deal with enquiries or complaints in relation to our compliance.

    Where any personal data is received from an individual or in relation to an individual that we did not request or reasonably expect to receive in the course of running our business, Dataphoria take reasonable steps to either destroy or de-identify the data.

    Dataphoria do not seek to collect any government related identifiers relating to specific individuals.

     

    Cookies and other web technologies

    We, as well as third-parties including website analytics, optimisation, and marketing partners, may use Internet technologies, such as cookies to collect information about your computer or device and your online activity.

    Generally, cookies are text files that are placed in your device’s browser. Cookies can be used to link your usage across different web pages, websites and browsing sessions and to personalize and improve your experience on the website(s) you visit.

    Third-party cookie and tracking technology use: Our partners and the advertising service providers use these cookies and other Internet technologies to help us to create and present marketing offers that would be of interest to you and our current and future customers, and to deliver offers to you based on your interests across the various websites you visit beyond the Dataphoria.com.au domain.

    Our Website may use Facebook, Google, LinkedIn and other re-targeting cookies, to enable us to market to you with promotions after you have visited our website, in order for us to remind you of the reasons we wish for you to work with us or to advertise different offerings to you.

    Our Website may use Google Analytics, in order to better understand your use of our Website. Google Analytics collects only the IP address assigned to you on the date you visit a website, rather than your personal information.

    You may refuse cookies in your browser by disabling cookies. Most browsers accept cookies automatically, but may be configured not to do so or to notify the user when a cookie is being sent. You will need to manage your cookie settings for each device and browser that you use.

    This Privacy Policy is available here on this website or in soft or hard copy, where an individual provides related contact details. There will be no charge for the provision of a copy of this policy.  Should you have any questions regarding privacy, please contact us directly.




    Dataphoria notification statement

    Dataphoria notification statement:Where data is received through this website, it will be used in relation to the purpose for which it was provided only, which may relate to:

    Data is only disclosed by Dataphoria to third parties where they have a valid reason for receiving the data

    Based on some of the activities carried out by Dataphoria and our client, Dataphoria may from time-to-time disclose personal data to a party that is overseas, where it is reasonably required for the related purpose.

    The countries in which these recipients are located may include New Zealand, America, The United Kingdom, Singapore, Hong Kong, Japan, China, Dubai and other countries, where this is required. Dataphoria take reasonable steps to ensure the related overseas entities do not breach the APPs.

    Dataphoria have taken reasonable steps to implement practices, procedures and systems relating to our functions and activities that will help to ensure that Dataphoria, our suppliers and our clients comply with all Privacy and related Acts and that we will be able to deal with enquiries or complaints in relation to our compliance.

    Dataphoria take reasonable steps to protect the personal data we collect from misuse, interference and loss and to protect it from unauthorised access, modification or disclosure.

    When Dataphoria no longer require data we take reasonable steps to ensure that we destroy or de-identify the data.

    Data is held securely by Dataphoria for the purposes it was provided by the related third parties until such time that it is no longer reasonably required. As individuals contact Dataphoria to request suppression from our databases and those of our related suppliers, this time period may be quite long. This allows for suppressions to occur when a related request is made. It also enables us to help our clients to restrict the frequency with which they contact individuals regarding their services.

    Data held may include, from time-to-time, both personal and sensitive information, where the data is reasonably required to carry out our activities and where the data has been provided to us in such a way that the provider has warranted that they have not breached the Privacy Act 1998 (Cth) or the APPs in collecting or passing on the information.

    COOKIES & OTHER WEB TECHNOLOGIES

    We, as well as third-parties including website analytics, optimization, and marketing partners, may use Internet technologies, such as cookies to collect information about your computer or device and your online activity.

    Generally, cookies are text files that are placed in your device’s browser. Cookies can be used to link your usage across different web pages, websites and browsing sessions and to personalize and improve your experience on the website(s) you visit.

    Third-party cookie and tracking technology use: Our partners and the advertising service providers use these cookies and other Internet technologies to help us to create and present marketing offers that would be of interest to you and our current and future customers, and to deliver offers to you based on your interests across the various websites you visit beyond the Dataphoria.com.au domain.

    Our Website may use Facebook and Google re-targeting cookies, to enable us to market to you with promotions after you have visited our website, in order for us to remind you of the reasons we wish for you to work with us or to advertise different offerings to you.

    Our Website may use Google Analytics, in order to better understand your use of our Website. Google Analytics collects only the IP address assigned to you on the date you visit a website, rather than your personal information.

    You may refuse cookies in your browser by disabling cookies. Most browsers accept cookies automatically, but may be configured not to do so or to notify the user when a cookie is being sent. You will need to manage your cookie settings for each device and browser that you use.

    Our full Privacy Policy is available here on this website or in soft or hard copy, where an individual provides related contact details. There will be no charge for the provision of a copy of this policy. Should you have any questions regarding privacy, please contact us directly.